eero Signal 5G
Stay connected—get eero Signal with 5G RedCap speeds. eero Signal automatically delivers 5G RedCap cellular backup whenever your primary internet connection goes down. Connect it to a compatible eero, add an annual eero Plus subscription in the app for connectivity, and you’re set.
Features
- Turns on automatically - eero Signal steps in when you have an internet outage and switches off when it returns.
- Compatible with more networks - eero Signal 5G RedCap can connect to either 4G LTE or 5G bands, providing you broader network compatibility and longer-term support.
- Pick your plan in the app - An annual eero Plus subscription provides 10 GB of backup data per year for connectivity. For longer or more frequent outages, eero Plus 100 provides 100 GB of backup data per month.
- Connects to cellular network - Automatically chooses a local cellular network with the multicarrier eSIM. No need to set up a carrier, it finds the right network for your location.
- Don’t call it a hotspot - eero Signal provides dedicated cellular backup connectivity for your entire eero network, not just a single device. Even if you’re not home, your network will stay online automatically without you having to lift a finger.
- Flexible placement - eero Signal can be placed wherever there is a compatible eero, giving you the flexibility to choose the location with the best cell service.
- Sets up in minutes - The eero app guides you through setup and allows you to manage your Signal from anywhere.
FAQs
No, eero Signal provides a cellular connection to the internet, it doesn’t provide wifi. It needs to be connected to a compatible eero router for you to have wifi in your home or business.
Yes, you’ll need a subscription for Signal to provide connectivity. An annual eero Plus subscription provides 10 GB of backup data per year for connectivity (six months included for new annual eero Plus customers; auto-renews at $99.99 a year). For longer or more regular outages, get your first year of eero Plus 100 with 100 GB of backup data per month for $99 (auto-renews at $199.99 a year).
Please contact eero customer support at support@eero.com or +1 (877) 659-2347 before purchasing eero Signal to discuss data plan options for your account.
eero Plus annual subscribers have the ability to upgrade to eero Plus 100 for 100 GB of data per month. Additionally, both eero Plus and Plus 100 customers can purchase 10 GB data add-ons directly through the app for $19.99.
It’s compatible with all USB-C-powered Wi-Fi 6 (or greater) eeros and eero PoE Gateway. eeros powered exclusively by PoE are not supported, including eero Outdoor 7.
No, eero Signal only works with compatible eero routers.
eero Signal does not include a battery; it will not work in the event of a power outage unless you have a backup battery.
Both the 4G LTE and 5G RedCap versions of eero Signal provide backup internet during outages. The 5G version can operate on both 5G RedCap and 4G LTE networks, providing broader network technology compatibility and longer-term support as carriers continue investing in and expanding 5G infrastructure. In areas where 5G RedCap isn't yet available, eero Signal 5G will automatically use 4G LTE networks. While some customers in certain areas may experience speed advantages with 5G RedCap, in most cases, you'll experience similar backup speeds with either version. The 4G LTE version provides the same core backup functionality at a more affordable price. Performance will vary based on cellular coverage in your location. Think of either version as a backup generator for your wifi - designed to keep you connected during internet outages until your primary service is restored rather than match your primary internet speeds.
5G RedCap (Reduced Capability) is a streamlined version of 5G cellular technology that provides some of the key latency and reliability benefits of 5G without the cost and power demands of a full 5G radio. Where standard 5G is designed for maximum speed, 5G RedCap provides a more cost-effective option for dedicated backup connectivity.
For eero 7, eero Pro 7, eero Max 7, eero Pro 6E, eero 6+, eero 6, use the power cord included with eero Signal to ensure sufficient power for both devices. If you are connecting eero Signal to an eero Gateway, you must plug the eero Signal directly into the front USB port and use the eero Gateway’s original power cord for the back USB port.
Yes, a monthly subscription does not include connectivity for eero Signal.
No, eero Signal is to be used for backup connectivity only at a single location, and requires an existing primary internet connection.